Privacy Protection

jj123's Privacy Policy

Q: How do I request deletion of my personal data?

You can email support@jj123.wine or contact us via 24/7 Live Chat to request deletion of your personal data. If we are unable to fulfill the request, we will explain clearly by referencing the applicable legal requirement.

This page explains how your personal data is collected, how it is protected, and what your rights are.

Last Updated: 30 October 2026

This Privacy Policy ("Policy") explains how jj123 handles the personal data of players who use the jj123 platform. By continuing to use this platform, you are considered to have agreed to the terms set out in this Policy. For any questions about personal data, you can contact us at [email protected].

Data We Collect

Information you provide directly

When you register an account, make a deposit, or contact us, we may collect the following information—

Name, date of birth, and contact details (phone number, email)

Username and password (stored in encrypted form)

Payment details (KBZPay, Wave Money, or AYA Pay phone number, or bank account information)

Country of residence and address

ID or other documents required for age verification or to deliver the service

Automatically collected information

While you use the platform, we also collect technical information in a form that cannot identify you personally—

IP address, browser type and version

Device type and operating system

Pages visited, games clicked, and session duration

Data collected via cookies and similar tracking technologies

How Your Data Is Used

The personal information we collect is used only for the following purposes—

Account Management — Opening, verifying, maintaining and securing your account

Financial Transactions — Processing deposits, withdrawals and financial verifications

Customer Service — Responding to enquiries made via Live Chat and email

Responsible Gaming — Monitoring player protection on an individual basis

Security and Legal Compliance — Handling fraud prevention, anti-money laundering and legal matters

Platform Improvement — Making reasoned improvements to enhance service quality

We will not use your personal information to sell advertising to third parties for purposes other than those stated in this policy.

Data Sharing and Disclosure

jj123 will not sell your personal information. However, it may be shared in a limited way with the following parties as required to deliver our services and meet legal obligations—

Payment Services

Only the specific financial details needed to complete transactions via KBZPay, Wave Money, AYA Pay and bank transfers are shared with the relevant payment processors.

Security and Verification

Only the necessary information is shared with trusted verification service providers for identity checks (KYC) and fraud prevention.

Legal Requirements

Disclosure will be made where required by a lawful legal directive, court order, or request from a regulatory authority.

Technology Service Providers

Servers, software and technology service providers that support platform operations act only under our instructions and will not use personal information for their own purposes.

Cookies and Tracking Technologies

The jj123 platform uses cookies and similar technologies to create a good user experience. These include—

Essential Cookies — Login verification, saving preferences and security functions

Analytics Cookies — Understanding and improving our casino services

Functional Cookies — Remembering language selection and display preferences

You can disable cookies in your browser settings, but this may affect some platform features.

Data Security Measures

jj123 has technical and administrative protection layers in place to safeguard your personal information—

SSL/TLS Encryption

Firewall and Intrusion Prevention

24/7 Monitoring

Data stored on our servers is kept in encrypted form with strictly limited access. All data transmissions over the internet are SSL-encrypted.

Data Retention Period

jj123 retains players' personal information for as long as is necessary to deliver our services and fulfil legal obligations—

Active accounts — for the entire duration the account remains open

Closed accounts — for a sufficient period after closure, as required by law

Financial records — for a period that meets financial compliance requirements

Once the maximum retention period has passed, your personal data will be securely deleted or anonymised.

Your Rights

As a player, you have the following rights regarding your personal data —

Right to Access

You can request to see what personal data jj123 holds about you.

Right to Correction

You can request that any incorrect or incomplete personal data be corrected.

Right to Deletion

You can request deletion of your personal data in cases that do not conflict with service operations or legal requirements.

Right to Object

You can request that we stop handling your personal data in ways that do not match the original purpose.

To exercise any of these rights, contact us at [email protected]. You can also reach us via 24/7 Live Chat. We will respond to your request within the required timeframe and will clearly inform you if any request cannot be fulfilled due to legal obligations.

Protection of Minors

jj123 services are for players aged 21+ only. We do not knowingly or intentionally collect personal data from anyone under 21. If we become aware that a minor's personal data has been submitted without authorisation, we will delete it immediately and close the associated account.

Policy Updates

We may revise this policy from time to time. When changes are needed due to corrections, legal updates, or service-related matters, we will update this page and refresh the "Last Updated" date.

For significant policy changes, we follow the practice of notifying players in advance. Continued use of the platform after an update is considered acceptance of the revised policy. We encourage you to check this page periodically.

Contact and Complaints

If you have any questions or complaints regarding this privacy policy, you can contact jj123's Data Protection Officer through the following channels —

Email — [email protected]

Myanmar-language Live Chat on the platform — available 24/7

We will do our best to respond to all requests properly. Please be ready to provide the details needed to verify your account.

Questions about Data Protection at jj123

Your payment details for KBZPay, Wave Money, and AYA Pay are protected with SSL/TLS encryption. They are stored in encrypted form on our servers and shared only with trusted payment service providers to process transactions. The number of staff who can access them is strictly limited and logged.

No. jj123 will never share your personal data with advertising companies, data brokers, or third-party marketing service providers. It is handled only as described in this policy and only as needed to operate the service.

You can email [email protected] or contact us via 24/7 Live Chat to request deletion of your personal data. If we are unable to fulfill the request, we will explain clearly by referencing the applicable legal requirement.

ID documents or other identification submitted for KYC verification are retained for as long as required to meet legal obligations. Once that period has passed, they will be securely deleted or anonymized.

We follow a practice of notifying players in advance of significant policy changes. The "Last Updated" date on this page will be updated accordingly, and we encourage you to check back from time to time.

Yes. Players can view their game history and transaction history from within their account. If you need more detailed records, you can request them at [email protected] and we will respond accordingly.